jn777 Privacy Policy

In this Privacy Policy, the following defined terms have the meanings set out below:

• "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or indirectly — including name, email address, phone number, IP address, device identifiers, and financial account details.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, transmission, erasure, or destruction.
• "Platform" means the jn777 website at jn777.ws and all associated interfaces, APIs, and services.
• "Player", "you", or "your" refers to any individual who registers an Account, accesses, or uses the Platform.
• "jn777", "we", "us", or "our" refers to the operator of the Platform.
• "KYC Data" means the identity and address verification documentation collected as part of the Know Your Customer process, including government-issued ID, proof of address, and proof of payment method ownership.
• "Cookies" means small text files placed on your device by the Platform to store session information, preferences, and analytical data.
• "Third-Party Processors" means service providers engaged by jn777 to process Personal Data on our behalf, including payment processors, KYC verification providers, game studios, and analytics platforms.

jn777 is the data controller responsible for the Personal Data collected through the Platform. As data controller, jn777 determines the purposes and means of processing your Personal Data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.

For all data protection enquiries, requests to exercise your rights, or complaints regarding jn777's handling of your Personal Data, please contact our designated data protection contact at [email protected]. We aim to acknowledge all data-related enquiries within 48 hours and to resolve them within 30 calendar days.

jn777 collects Personal Data across several categories, depending on how you interact with the Platform:

We do not collect special category data (such as health data, racial or ethnic origin, political opinions, or religious beliefs) unless voluntarily disclosed by you in the context of a responsible gaming self-exclusion request or similar safeguarding interaction, in which case such data is handled with additional care and used solely for the stated protective purpose.

jn777 collects Personal Data through the following channels:

• Direct interactions: When you register an Account, complete KYC, make a deposit or withdrawal, contact support, or otherwise interact with Platform features, you provide data directly to jn777.
• Automated technologies: The Platform automatically records Technical Data and Usage Data when you access any page on jn777.ws. This is collected via server logs, session tracking software, and Cookies (see Clause 8).
• Third-Party Processors: Our KYC verification partners, payment processors, and fraud-detection services may share data with us as part of the verification and transaction workflow. This data is used exclusively for the purposes stated in Clause 6.
• Game studio integrations: When you play games provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, or Spribe through the Platform, those studios' APIs may transmit session and outcome data to jn777 for accounting, dispute resolution, and responsible gaming monitoring.

jn777 processes your Personal Data on the following legal bases:

• Contractual necessity: Processing your Identity Data, Contact Data, and Financial Data is necessary to perform the contract between jn777 and you — specifically, to operate your Account, process deposits and withdrawals, and deliver the betting and gaming services you have requested.
• Legal obligation: Processing KYC Documents and certain Financial Data is required to comply with internationally recognised anti-money laundering (AML) and counter-terrorism financing (CTF) obligations, as well as our licensing conditions.
• Legitimate interests: Processing Technical Data, Usage Data, and Communications Data serves jn777's legitimate interests in maintaining platform security, detecting and preventing fraud, improving the user experience, and resolving disputes. We have assessed that our legitimate interests are not overridden by your privacy rights in these contexts.
• Consent: Processing your Marketing Preferences and sending you promotional communications is carried out on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jn777 uses your Personal Data for the following specific purposes:

• Creating and maintaining your Player Account, including verifying your identity and age (21+ requirement).
• Processing deposit and withdrawal transactions via your chosen payment method — whether a local Indonesian bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, or BSI), an e-wallet (OVO, DANA, GoPay, ShopeePay, or LinkAja), or a Crypto Asset wallet.
• Conducting KYC and AML/CTF compliance checks in accordance with our regulatory obligations.
• Detecting, investigating, and preventing fraudulent activity, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Monitoring your betting and gaming activity to identify indicators of problem gambling and, where relevant, proactively engaging with responsible gaming tools on your behalf.
• Providing customer support and resolving disputes or complaints.
• Sending you account-related notifications such as transaction confirmations, security alerts, KYC requests, and service updates.
• Sending you promotional communications, bonus offers, and personalised recommendations — only where you have consented to receive such communications.
• Improving the Platform through aggregated analytics, A/B testing, and performance monitoring.
• Complying with legal obligations, responding to lawful requests from regulatory authorities, and enforcing our contractual rights.

jn777 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We share Personal Data only in the following circumstances:

• Third-Party Processors: We engage carefully selected service providers to process Personal Data on our behalf — including KYC verification partners, payment gateways, cloud hosting providers, customer support software providers, and fraud detection platforms. All Third-Party Processors are bound by data processing agreements requiring them to process your data only on jn777's instructions and to implement appropriate security measures.
• Game studios: When you access games provided by studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, or Spribe, minimal technical data (e.g., session token, player ID) is shared with those studios to initialise and authenticate your game session. Game studios do not receive your full identity or financial data.
• Legal and regulatory disclosures: jn777 may disclose Personal Data to regulatory authorities, law-enforcement agencies, tax authorities, or courts where required to do so by applicable law or by a valid legal order. We will notify you of such disclosures where permitted to do so.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of jn777's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
• Protection of rights: jn777 may share Personal Data with legal advisors or counterparties where necessary to establish, exercise, or defend legal claims arising from your use of the Platform.

jn777 uses Cookies and similar tracking technologies to deliver, maintain, and improve the Platform. The following categories of Cookies are used:

jn777 does not use third-party advertising Cookies or retargeting pixels. You may manage Cookie preferences through your browser settings. Disabling strictly necessary Cookies will impair the functionality of the Platform and may prevent you from logging in or completing transactions.

jn777 retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account and Identity Data: Retained for the duration of your Account plus a minimum of five (5) years following Account closure, in accordance with AML/CTF record-keeping requirements.
• Financial and Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, in line with standard financial record-keeping obligations.
• KYC Documents: Retained for the duration of your Account plus five (5) years. Where jn777 is required by a legal order to retain KYC Documents for a longer period, the legally mandated period takes precedence.
• Communications Data (support transcripts): Retained for two (2) years from the date of the last interaction, or longer where the communication relates to an unresolved dispute or legal claim.
• Technical and Usage Data: Retained in identifiable form for up to twelve (12) months; thereafter retained in aggregated, anonymised form for analytical purposes with no time limit.
• Marketing consent records: Retained for the duration of your consent plus two (2) years to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Where deletion is not technically feasible within a reasonable timeframe (e.g., data stored in backup archives), jn777 will isolate the data from active processing and delete it at the next scheduled archive purge cycle.

jn777 implements a comprehensive set of technical and organisational security measures to protect your Personal Data from unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption on all data transmitted between your device and jn777's servers, ensuring that your credentials, financial information, and session data cannot be intercepted in transit.
• Encryption at rest for all sensitive Personal Data stored in jn777's databases, including passwords (stored as salted cryptographic hashes), financial account details, and KYC Documents.
• Two-factor authentication (2FA) available to all Players and mandatory for all jn777 administrative personnel accessing production data systems.
• Role-based access controls (RBAC) ensuring that jn777 staff can access only the Personal Data required for their specific job function. Access to KYC Documents is restricted to the compliance team.
• Intrusion detection systems and 24/7 security monitoring to detect and respond to anomalous access patterns, potential data breaches, and DDoS attacks.
• Regular penetration testing and vulnerability assessments conducted by independent third-party security specialists.
• Data breach response procedures — in the event of a confirmed data breach affecting your Personal Data, jn777 will notify affected Players within 72 hours of becoming aware of the breach, in accordance with applicable data protection standards.

Subject to applicable law and certain conditions, you have the following rights in relation to your Personal Data held by jn777:

• Right of access: You may request a copy of the Personal Data jn777 holds about you, along with information about the purposes for which it is processed and the categories of recipients with whom it has been shared.
• Right to rectification: You may request that inaccurate or incomplete Personal Data be corrected. For certain Account Data, you may be able to update your information directly within your Account settings.
• Right to erasure ("right to be forgotten"): You may request that jn777 delete your Personal Data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and there is no other lawful basis for processing), or where processing is unlawful. This right is subject to exceptions for data that jn777 is required to retain by law (e.g., AML/CTF records).
• Right to restriction: You may request that jn777 restrict the processing of your Personal Data in certain circumstances — for example, while jn777 investigates a challenge to the accuracy of the data.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request that jn777 provide your Personal Data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing carried out on the basis of jn777's legitimate interests or for direct marketing purposes. If you object to direct marketing, jn777 will cease processing for that purpose immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] clearly identifying the right you wish to exercise and, where necessary, providing sufficient information to verify your identity. jn777 will respond within 30 calendar days. Where a request is complex or involves a large volume of data, this period may be extended by a further 60 days, and jn777 will notify you of the extension within the initial 30-day period.

If jn777 becomes aware that Personal Data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated Account. If you believe that jn777 may have inadvertently collected data from a minor, please notify us immediately at [email protected].

Parents and guardians are encouraged to use parental control software and to monitor the online activities of minors in their care to prevent underage access to gambling platforms. The 21+ age requirement applies to all Players regardless of their location within Indonesia, whether accessing from Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, or any other region.

jn777 operates globally and may transfer your Personal Data to servers or Third-Party Processors located outside of Indonesia. When such transfers occur, jn777 takes steps to ensure that your Personal Data receives an equivalent level of protection to that provided under Indonesian data protection law and internationally recognised privacy standards. These steps may include:

• Entering into standard contractual clauses or data processing agreements with the receiving entity that impose equivalent data protection obligations.
• Restricting international transfers to Third-Party Processors located in jurisdictions that have been assessed as providing an adequate level of data protection.
• Implementing supplementary technical measures, such as end-to-end encryption, where the receiving jurisdiction's legal framework may not fully protect against government access requests.

By using the Platform and providing Personal Data to jn777, you acknowledge that your data may be transferred to, stored in, and processed in countries other than Indonesia. jn777 will always ensure such transfers are conducted with appropriate safeguards in place.

The Platform may contain links to third-party websites or services — for example, links to game studio promotional pages or payment provider information pages. This Privacy Policy applies only to the jn777 Platform. jn777 is not responsible for the privacy practices, data collection activities, or content of any third-party websites or services that you access via links on the Platform.

We encourage you to review the privacy policies of any third-party services you interact with. jn777 cannot control and is not liable for the privacy practices of third-party operators, including payment processors such as OVO, DANA, GoPay, ShopeePay, and LinkAja, or banking partners such as BCA, BRI, BNI, and Mandiri, once your data has been transmitted to those services in connection with a transaction.

jn777 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. The "Last Updated" date at the top of this page will be revised whenever a change is made.

Where changes are material — meaning they substantively alter your rights, the types of data we collect, or the purposes for which we use your data — jn777 will notify registered Players via email to the address associated with their Account, with a minimum of seven (7) days' advance notice before the updated Privacy Policy takes effect.

Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any material change, you may request Account closure before the effective date by contacting jn777 support.

For any questions, concerns, or requests relating to this Privacy Policy or jn777's handling of your Personal Data, please contact us through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat widget on the jn777 Platform
• Subject Line for Data Requests: Please use "Privacy Request — [Your Name]" to ensure prompt routing to our data protection contact
• Response Time: Data-related enquiries acknowledged within 48 hours; fully resolved within 30 calendar days
• Support Languages: English; native Indonesian-speaking agents available on request
• Hours: 24/7 across WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9)